ITM 700 CASE ANSWER /ESSAY + Final Exam Case

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Canyon Ranch – What is the value of customer information to Canyon Ranch? What advantages does Dell derive from virtual integration? How important are these advantages in the auto business? Describe the main challenges and obstacles in implementing a PMO? Royal DSM – Using the IT Impact Map concepts, identify and discuss the major impacts that IT had on the success of the Roche Vitamins acquisition. Ford Motor Company: Supply Chain Strategy Volkswagen of American